FAQs

JackKruse.com FAQs

JackKruse.com mission is to organize the world’s information on quantum biology
and make it universally accessible and useful to the user

Who are we at JackKruse.com?

You are my company. My passion is found in my purpose in defining the key metrics of health for all humans.

What do we do at JackKruse.com?

I am a health innovator. I connect concepts across disciplines to show you how they work in cells to build a fortress of health in your tissues.

What do we stand for at JackKruse.com?

We stand for a connection between you and nature.

Why do you do what you do?

It saved me and this became my passion. I know put my passion over my profit. What used to make me a lot of money in conventional medicine is not what drives me today.

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Getting Started FAQs

Where do I start?

The universal answer is “not on the home page”. JackKruse.com is a conversation in progress and thus today’s *blog post is most likely part 6 or part 12 or part 21 of something that’s already started. That’s not to say you shouldn’t read it, but you’ll find most post reference an earlier read.

*All blog posts starting from the beginning of JackKruse.com (June 1, 2011) through August 11, 2017 are available here. As of August 11, 2017, all content available on JackKruse.com is available by membership only, learn more here.  

So you must first ask yourself. . . what information would really help me. If you’re just sick and tired of being sick, then I’d start with Dr. Kruse’s protocols as listed below, the Leptin Prescription being first. You’re going to find links to other posts within that content. Follow the links, but come back to the core content until you understand Leptin then move on to the next.

How do I absorb all of this information?

This is a good question! Most visitors coming to the site don’t have a science or medical background, and those that do can still be overwhelmed by all the data. The best way to eat an elephant is one bite at a time, so you just need to figure out how to engage with the content in a way that feels relevant and meaningful to you. At first, you might feel like you’re reading Mandarin, but don’t sell yourself short–with some dedication and persistence, you will start connecting really important dots that can help you unravel your own situation and start creating breakthroughs.

To begin, you might search for your particular disease or symptoms to see what comes up, or review the blog index to give you a birds-eye view of the information available on the blog.

Dr. Kruse has created content in three primary forms:

  1. Blog
  2. Podcasts
  3. Webinars
  4. Private Facebook Groups
  5. Forum

Dr. Kruse is very engaged with this community, as you can see if you’ve spent any time on the site.  He responds to blog comments (and boy are there gems in the blog comments!), posts in the forums, engages with the members who post in “Ask Jack,” offers a webinar monthly to members and does a Q&A with Gold members monthly, too.

I can’t say enough about the value of becoming a Member. Your fastest path to understanding these concepts is through the webinars, Q&A talks, active communication with other members and Dr. Kruse in the forums and Private Facebook Groups.

How do I use JackKruse.com?

Member FAQs

Your Optimal Klubs Membership Dashboard

Your Optimal Klubs Membership Dashboard is where you will find all of your paid content that is included in your Silver, Gold, Platinum or Titanium Klub level. (Bronze Klub members are not permitted access to the Optimal Klubs Membership Dashboard as a free level member). Upon signing up for a paid membership level, you received an email with details on how to set up your Membership Dashboard access. If you did not receive that email, please email our support team at support@jackkruse.com.

Paid content includes (based on Klub level access):

  • Monthly Webinar Library
  • Bootcamps
  • 90-Day Optimal Reset
  • Membership Account Management

You can locate the Klub Dashboard link in the main menu bar of JackKruse.com or directly here. Be sure to bookmark this link for easy access to your content.

Your monthly webinar and Q&A announcements are delivered to you via email. These emails will contain your login information to your Dashboard.

If you experience any problems accessing your webinars or other paid content please contact us at support@jackkruse.com.

I receive “Access Not Allowed” when trying to access the content in my Membership Dashboard. What do I do?

  • Logout of your account and log back in. Sometimes your browser is caching old credentials and this will resolve it.
  • Clear your browser cache. Sometime those browsers are stubborn and just don’t give up their cookies. Logout, clear the cache and log back into your account.
  • Submit a support ticket. It could be something on our end that needs to be fixed.

I can’t login. My password isn’t working, what do I do?

On the member login page, there’s a “Lost your password” link. Enter the email you use for your JackKruse.com membership and you will receive a link to change your password.

How do I change my password if I am already logged in?

On your membership dashboard locate the “Manage My Account” section. Enter your new password and confirm new password, click update. Logout of your account and log back in with your new password. You are all set.

How do I update my payment info?

Go to your Membership Dashboard and locate the “Manage My Account” section. Clock on Update credit card and enter all new information associated with your new card you are adding to your file.

How do I cancel my subscription?

Got to your Membership Dashboard and click on “Cancel My Subscription”. Complete the cancelation form complete and click on Submit. Your membership has now been canceled and your account access will be removed or access downgraded within 24 hours.

How do I access the bootcamps that are available?

If you are a Platinum Klub or Titanium Klub member, you have access to all bootcamps in you Membership Dashboard.  Click on the Bootcamp icon to access.

If you are a Silver or Gold Klub member that has purchased a bootcamp, this is available in your Membership Dashboard. Click on the Bootcamp icon to access. If you have not purchased the Bootcamp, but are interested in doing so, click on the Bootcamp icon and complete the order form to unlock access in your dashboard.

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